1) Summary

Renova helps you stay organized by letting you set customized reminders for replacing items based on your preferred schedule (for example, changing your water filter, refreshing your toothbrush, or updating pantry supplies).

We do not sell personal information. We also do not share personal information for cross-context behavioral advertising.

2) Information we collect

What we collect depends on what you choose to do in the App and the permissions you grant.

2.1 Information you provide

  • Account information: name, username, email address.
  • Customer support content: information you submit when you contact us (messages, attachments, and related details you choose to provide).

2.2 Information collected automatically

  • Device information: device model, operating system version, language, time zone, app version, and device identifiers where available and permitted.
  • Usage data and analytics: feature usage, screens viewed, settings, approximate timestamps, and performance metrics.
  • Crash logs: diagnostic information to help us fix errors and improve reliability.

2.3 Location information (only with your permission)

If you grant location permission, we may collect and use precise or approximate location depending on what you allow. You can disable location access in your device settings at any time.

2.4 Photos / face-related information (if you choose to use photo features)

If the App offers a photo-based feature (for example, attaching a photo to an item), we may process photos you choose to upload or select.

  • No face recognition or biometric identification: we do not perform face recognition and we do not create biometric templates.
  • One-time processing and deletion: when photos are processed to generate or enhance an output, we aim to delete the server-side processed copy promptly after completion.
  • Default local storage: where supported, item photos and related data are stored locally on your device by default.
  • Not for training/marketing: we do not use your photos to train models and we do not use them for advertising or marketing.

3) Cookies and similar technologies

If parts of the App use web-based components, we (or our service providers) may use cookies and similar technologies (including web beacons) for login/session management, remembering preferences, and security and fraud prevention. You may control cookies through your device or browser settings where applicable.

4) How we use information

  • Provide and maintain the App (including reminders and account functions).
  • Personalize your experience (preferences, settings, and optional location-based behaviors if enabled).
  • Improve the App (analytics, debugging, performance optimization, crash analysis).
  • Security and fraud prevention, and to enforce our policies.
  • Customer support (respond to inquiries and troubleshoot).
  • Legal compliance (comply with laws, respond to lawful requests, protect rights and safety).

5) Legal bases (where applicable)

Depending on your jurisdiction, our processing may rely on performance of a contract (to provide the App you request), legitimate interests (to improve and secure the App), consent (for example, location permission or optional features), and legal obligations.

6) How we share information

We share information only as needed and in the minimum necessary manner.

  • Service providers (processors): vendors who help us provide infrastructure, analytics, crash reporting, support tools, or security services, under contractual protections.
  • Your consent: if you direct us to share.
  • Legal/safety/rights: to comply with law, enforce our terms, protect users, and prevent fraud or security issues.
  • Business transfers: in a merger, acquisition, reorganization, or sale of assets, subject to appropriate protections.

7) International transfers

Your information may be transferred to and processed in countries other than your own. Where required, we use safeguards such as Standard Contractual Clauses (SCCs) or other lawful mechanisms.

8) Security

We use reasonable safeguards designed to protect information, including encryption, access controls, periodic audits, monitoring, and backups.

No security method is perfect; we cannot guarantee absolute security.

9) Data retention

  • Account data: for the duration of your account.
  • After account deletion: delete or anonymize within 30 days, unless longer retention is required by law.
  • Usage analytics: typically up to 12 months (may be aggregated or de-identified).
  • Customer support content: typically up to 6 months after the last interaction, unless needed longer to resolve an issue or comply with law.

10) Your rights and choices

Depending on your location, you may have rights to access, correct, delete, restrict processing, object, and withdraw consent where applicable.

To exercise rights, email mz15j5uLW259K@outlook.com. We will respond within 5 business days, unless a longer period is permitted by law due to complexity or volume.

11) Children / minors

Renova is intended for users aged 17 and older. We do not knowingly collect personal information from individuals under 17. If you believe a minor provided personal information, contact us and we will take appropriate steps to delete it.

12) Do not sell / do not share for targeted advertising

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

13) Changes to this policy

We may update this policy from time to time. We will post the updated version with a new effective date. Continued use after changes become effective means you accept the updated policy, to the extent permitted by law.

14) Contact

Renova Team
Email: mz15j5uLW259K@outlook.com